Pearliptv's Refund policy Explained

Pearliptv Refund Policy

At Pearliptv, we are committed to providing high-quality service. If you experience issues with your subscription, you may be eligible for a refund under the conditions outlined below.

1. Refund Eligibility

Refunds are considered in the following cases:

• Service Issues: If you experience persistent technical problems that prevent access to our service, and our support team is unable to resolve the issue within a reasonable timeframe.
• Subscription Cancellation: If you cancel within the eligible refund period specified below.

2. Refund Period

We offer a 7-day money-back guarantee to ensure customer satisfaction.

• Immediate Refund: If you cancel within a few minutes of purchase due to minor technical issues or change of mind, you may qualify for an immediate refund.
• Standard Refund Processing: For cancellations after the immediate refund window, processing may take up to 4 or 5 days to verify eligibility and complete the transaction.

3. How to Request a Refund

To request a refund, follow these steps:

1. Contact Support: Reach out via email or WhatsApp with details about your issue and refund request.
2. Provide Necessary Information: Our team may request details about your account or purchase to verify your claim.
3. Refund Approval: After review, we will notify you of our decision via email or WhatsApp.

4. Refund Exclusions

Refunds will not be issued in the following cases:

• Violation of Terms: If you have breached our Terms of Service or engaged in prohibited activities.
• User-Related Issues: If the problem is due to your own device, network, or configuration errors.

5. Contact Information

For any questions, contact us at contact@pearliptv.com. We are here to assist you.

Note: This refund policy is subject to change. Please check our website for updates.

By using Pearliptv, you agree to the terms outlined in this policy.